Terms of Service
Trustworthy TC · operated by Trustworthy Transactions LLC · Farragut, Tennessee · Last updated November 11, 20261. The service
Trustworthy TC ("the app", at app.trustworthytc.com) is software that helps real estate licensees and transaction coordinators organize transactions: deadlines, tasks, documents, contacts and emails. By checking "I agree" when you create your account, or by using the app, you agree to these terms, including the release of liability, limitation of liability and indemnification sections. Checking the box is your electronic signature. If you don't agree, don't use the app.
2. Not legal, tax or brokerage advice
The app reads contracts, calculates dates and drafts documents and emails to save you time. It can make mistakes. You are responsible for checking every date, value and document against the signed contract and your forms before relying on it or sending it, and for following your broker's policies and the laws and rules that apply to you. Nothing in the app is legal, tax or financial advice. You use the app, and rely on anything it produces, at your own risk.
2a. You stay responsible for your transactions
Trustworthy Transactions LLC is not a party to your transactions and is not your broker, agent, employee or attorney, and owes no duties to you, your clients, or anyone else in your transactions. You and your broker remain fully responsible for every transaction you manage with the app, including meeting every contract deadline, sending required notices, the accuracy of documents and emails, and complying with license law, brokerage policy and the rules of any platform you use (such as dotloop or SkySlope).
3. Your account
- You must be at least 18 and provide accurate information.
- Keep your sign-in private; you are responsible for activity in your account and workspace, including people you invite.
- Tell us right away at niki@trustworthytc.com if you think your account has been misused.
4. Your content and forms
- You own the information and documents you put in the app. You give us permission to store and process them only to provide the service to you.
- You may upload only forms and documents you are licensed or authorized to use (for example, your own association forms packet). The app fills in blanks you approve; it does not change the wording of your forms.
- Do not put Social Security numbers, bank account or wire instructions, or similar sensitive financial details into the app.
5. Email and connected accounts
If you connect Gmail or Outlook, the app sends only the emails you write, approve or schedule. You are responsible for the content of emails sent from your account and for having permission to contact the people you email. See our Privacy Policy for how connected-account data is handled.
5a. Text message reminders
If you opt in, Trustworthy Transactions LLC will send recurring automated text messages with deadline and task reminders for your transactions. Message frequency varies (usually 1–3 per day). Message and data rates may apply. Reply STOP to cancel, START to resume, HELP for help, or email niki@trustworthytc.com. Consent is not a condition of purchase. Carriers are not liable for delayed or undelivered messages. Details: Text message reminders.
6. Acceptable use
Don't use the app to send spam, break the law, infringe others' rights, try to access other people's workspaces, or interfere with the service.
7. Plans, trials and payment
Using the app requires a paid plan. New accounts start with a 30-day free trial; you enter a payment card when the trial starts, and unless you cancel before the trial ends, your plan begins and your card is charged automatically on the date shown in the app. Paid plans renew automatically each month or year until canceled. You can cancel anytime under Admin → Billing and keep access through the end of the paid period; after that your workspace becomes read-only, so you can still view and export your files. Promotional or founding-member prices last for the period stated when you sign up, then the regular price applies. Prices may change with notice before your next renewal. Payments are processed by Stripe. Fees are non-refundable except where required by law.
8. No warranties
We work to keep the app available and your data safe, but the app and everything it produces are provided "as is" and "as available," without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, accuracy and non-infringement. We do not promise that the app will be uninterrupted or error-free; that contract reading, date calculations, AI suggestions or drafted documents will be correct or complete; that reminders, texts or emails will be sent, delivered or delivered on time; or that data will never be lost. We may update features or these terms; if a change is significant we'll let you know in the app or by email, and continuing to use the app means you accept the change.
9. Release of liability
To the fullest extent allowed by law, you release and forever discharge Trustworthy Transactions LLC and its owners, members, managers, employees and contractors from all claims, demands, losses and damages of every kind, known or unknown, arising out of or related to your use of the app, including claims based on: missed, miscalculated or unconfirmed deadlines; errors or omissions in contract reading, AI suggestions, tasks or drafted documents; emails or texts that were sent, not sent, delayed, or sent to the wrong person; lost, changed or exposed data; lost commissions, deposits, deals or clients; and the acts or failures of third-party services the app relies on (such as Google, Microsoft, Stripe, Supabase, Anthropic, Resend, Twilio, dotloop and SkySlope).
10. Limitation of liability
To the fullest extent allowed by law, Trustworthy Transactions LLC will not be liable for any indirect, incidental, special, consequential, exemplary or punitive damages, or for lost profits, commissions, revenue, data, goodwill or business opportunities, even if told they were possible. In all cases, our total liability for all claims relating to the app is limited to the amount you paid for the app in the 12 months before the event giving rise to the claim. These limits apply whatever the legal theory (contract, negligence or otherwise). Some laws don't allow certain limits; where that's the case, these terms limit liability as far as the law allows.
11. Indemnification
You agree to defend, indemnify and hold harmless Trustworthy Transactions LLC and its owners, members, managers, employees and contractors from any claims, damages, losses, costs and expenses (including reasonable attorneys' fees) brought by anyone else — including your clients, other agents, brokers, lenders or title companies — arising from your transactions, your content, the emails, texts and documents sent from your account, your use of the app, or your breach of these terms.
12. Ending your account
You can stop using the app and ask us to delete your account at any time. We may suspend accounts that violate these terms or go unpaid. You can export your data from Admin → Workspace & AI → Data before closing your account.
13. Governing law and disputes
These terms are governed by the laws of the State of Tennessee. Any dispute will be brought only in the state or federal courts located in Knox County, Tennessee, and you consent to those courts. Any claim must be brought within one year after it arises. If any part of these terms is found unenforceable, the rest stays in effect.
Contact
Trustworthy Transactions LLC · niki@trustworthytc.com · trustworthytc.com